Case Manager

Monroe, NC

Full Time

Mid Level

Case Manager

Union County Community Action, Inc.
Work Location- Monroe, Union County, NC
www.uccainc.org/careers

Union County Community Action, Inc. (UCCA) is seeking a compassionate and organized professional to join our Head Start team. This position works directly with children and families to support enrollment, family engagement, health services, school readiness, and access to community resources. The Case Manager plays a critical role in building strong family partnerships that help children and families achieve long-term success.

Starting Rate: $19.58 per hour
Schedule: Monday–Friday 7:30am-4:30pm (40 hours/week)

Why Join UCCA?

Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Medical, Dental, and Vision Insurance through BCBSNC
Company-Paid Life Insurance and Short-Term Disability Insurance
401(k) eligibility after one year of employment
Paid Time Off including Annual Leave, Sick Leave, and Holidays
Tuition Assistance opportunities
Employee Referral Program
Professional development and career growth opportunities
Meaningful work serving children and families in our community

Key Responsibilities

Recruit and enroll eligible children and families into the Head Start program
Develop and maintain Family Partnership Agreements with enrolled families
Connect families with community resources and support services
Assist families in scheduling and accessing health and developmental services
Conduct home visits and provide ongoing family support
Support parent engagement activities, meetings, and workshops
Maintain accurate records and data entry within ChildPlus
Collaborate with site staff and community partners to coordinate services
Assist with program recruitment and outreach efforts
Support transportation services as assigned

Qualifications

Bachelor's Degree in Social Work, Sociology, Psychology, Human Services, or a related field
One to three years of related experience working with children, families, or community programs preferred
Experience in case management, family services, community outreach, or social services preferred
Strong communication, organization, and relationship-building skills
Ability to maintain confidential information and accurate documentation
CDL required within 90 days of employment
Valid driver's license required
Bilingual preferred

Physical Requirements

Must be able to travel within the service area, conduct home visits, attend community events, move throughout program sites, and occasionally lift or move up to 50 pounds.

Equal Opportunity Employer
Union County Community Action, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected status under applicable law.

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Join a team committed to empowering children and strengthening families through high-quality early childhood education services.

*The above description is not a comprehensive listing of all job specific responsibilities, tasks, and duties.

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Case Manager

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